FAQ's

Here you will find some of the most frequently asked questions on our site:

How long does it take for my order to arrive?

Typically it takes around 1-2 day for us to post out your order and around 3-5 days after posting you orders.  Please check out our Order Processing & Postage page for full details. 

If you are within the local area of Brotton then you can choose to have your order delivered the same night (where possible) please check out our Local Delivery page for full details and discount codes.

You can also pick orders up from us, this can be arranged when ordering.

How do I know my postal order will be fresh when I receive it?

For postal orders, all sweet bags are heat sealed.  The same goes if you order one of our pick 'n' mix boxes, all the sweets will be bagged up and heat sealed to make them as fresh as possible for you.  Don't worry you will still receive them in the box so you can just empty them all into the box to enjoy them.

How long will the sweets last?

All of our sweets will last at least 6 months, unless otherwise stated.  Just put them in a sealed container once opened to keep them fresh.

 

I have allergies, how do I know which sweets I can eat?

In the Our Sweets category you will find our full list of sweets that we stock, in each listing you will find a full list of ingredients in each sweet.  From there you will be able to tell if there are any allergens in them.