Terms & Conditions

Using our website

With regards to using our website, we hope that you have a smooth and trouble free time when ordering.  Should you come across any issues or faults with our website please contact us using the contact us page or on Facebook @sweettoothsweettreats1 or at info@sweettoothsweettreats.co.uk so that we can get the issue fix as soon as possible. 

There may be times when our website has to close for a short period so that we can update information or to work on the site in order to maintain it.  We will always try and inform you before hand if this needs to happen.

Your personal information

We do not pass on you information to any third party, we use your information to help us provide you with a better service.  If you sign up for our mailing list then your information is used to let you know of special offers or new products available.  We will only send out several emails a year.  Should you wish to unsubscribe from this you can do following a link on the email.

Our Sweets

All sweets are subject to availability.  Although we do try and update the website as quickly as possible there is a chance that a sweet you ordered may be out of stock.  Should this happen when you order a Pick 'n' Mix box we will try to replace that sweet with something similar, if this cannot happen we will double up on a sweet already chosen by you. 

If this should happen when you have order individual sweets and there is no suitable substitute then we will refund you for the missing item/s.

All of our sweets are packaged where allergens are present.  Most of our sweets are sold in 100g bags/portions, where this is not the case it will be stated in the item description.

Ordering

When you place an order with us you are agreeing to the above information given.  Should you have any questions with regards to this information then please just get in touch.